Welcome to Buzz Kicks. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to comply with these Terms of Service.
Please read these terms carefully before using our website.
1. About Buzz Kicks
Buzz Kicks is an online footwear store based in the United Arab Emirates (UAE).
Our store offers a selection of branded and trending footwear, including products associated with brands such as Puma, Asics, Cloud, Gucci, Adidas, Jordan, Bapesta, New Balance, Nike Air Max, Louis Vuitton, Onitsuka Tiger, and other collections available through our store.
2. Use of Our Website
You agree to use the Buzz Kicks website only for lawful purposes.
You must not:
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Use the website for fraudulent purposes
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Attempt to gain unauthorized access to our systems
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Interfere with website functionality
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Copy or misuse website content without permission
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Submit false or misleading information
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Use automated systems to abuse or disrupt the website
We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, and other information displayed on our website are accurate.
However, minor differences may occur between product images and the actual product due to lighting, photography, screen settings, or other factors.
Product availability may change without prior notice.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we may contact the customer to discuss available options.
5. Pricing
All prices displayed on our website are presented in AED (United Arab Emirates Dirham) unless otherwise stated.
Buzz Kicks reserves the right to change product prices, promotions, discounts, or offers at any time.
Price changes will not normally affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.
6. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
We reserve the right to refuse, cancel, or limit an order in circumstances such as:
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Product unavailability
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Incorrect pricing or product information
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Suspicious or fraudulent activity
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Incorrect customer information
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Technical errors
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Other legitimate business reasons
If an order is cancelled after payment has been made, any approved refund will be handled according to the applicable circumstances and payment method.
7. Customer Information
Customers are responsible for providing accurate information when placing an order.
This includes accurate:
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Name
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Phone number
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Email address
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Delivery address
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Order details
Buzz Kicks is not responsible for delays or delivery problems caused by incorrect information supplied by the customer.
8. Shipping
Our standard delivery time is approximately 2 working days within the UAE.
A flat shipping fee of AED 20 applies to eligible orders.
Orders above AED 400 qualify for free shipping.
For complete information, please review our Shipping Policy.
9. Exchanges
Buzz Kicks offers a 7-Day Easy Exchange policy.
Products must be unused and returned in their original packaging to qualify for an exchange.
Faulty or defective products may qualify for immediate exchange following verification.
For complete details, please review our Refund & Return Policy.
10. Intellectual Property
All website content, including text, graphics, logos, photographs, designs, layouts, and other materials displayed on the Buzz Kicks website may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, publish, or commercially use our website content without appropriate authorization.
11. Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, technology, communication, or other business functions.
The use of these services may be subject to the terms and privacy policies of the relevant third parties.
12. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Temporary interruptions may occur due to maintenance, technical issues, hosting problems, internet connectivity, or other circumstances.
13. Limitation of Liability
To the extent permitted by applicable law, Buzz Kicks will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, internet interruptions, natural events, or other unforeseen circumstances.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
14. Changes to These Terms
Buzz Kicks may update these Terms of Service from time to time.
Any changes will be posted on this page, and the updated version will include a revised "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
15. Governing Law
These Terms of Service shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates, subject to any mandatory rights and protections available to customers under applicable law.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Buzz Kicks
United Arab Emirates
Email: buzzkicks1@gmail.com
Phone / WhatsApp: +971 55 143 9293
Our customer support team is available 24/7, 7 days a week.
